Akers Ellis Real Estate & Rentals

Reviews about Akers Ellis Real Estate & Rentals

• Jane Naftel

  Aug, 31 2018
  ★ ★ ☆ ☆ ☆
  340 Low Oak Woods Drive
  Kiawah Island
  Our family of 14 spent last week at this home.
  The home needs a makeover badly. It is dirty, inside and out. The first night the outdoor grill caught on fire from the tremendous amount of grease buildup. The grates were filthy. My husband put out the fire and we finished cooking the steaks in the microwave. After a few hours of arrival we all had brownish feet from the dirty floors.Housekeeping came the next day and cleaned the floors and the property manager cleaned the grill. We paid $75 a day to have the pool ‘s hot tub heated. After 3 days we had no heat in the hot tub. After smelling something that didn’t smell safe we called the real estate company and found out it was a low propane tank that was causing the cold water and bad smell. It took 3 days to finally get that resolved. We were reembursed for the 3 days without a heated whirlpool. That didn’t make a difference for 6 grandkids who were having a blast in it when the weather was cold and sometimes rainy. One night the smell was so intense we called the fire department so that we could go to sleep without fear of the house catching on fire. Our grandkids found 2 pairs of underwear near the whirlpool. Yuck!!! We had a limited number of towels left for us and had to get more from Ellis Akers. The refrigerator has broken and missing shelves. The downstairs floors are marble which was dangerous for the kids when coming in from the pool with wet feet. We were always on guard making sure they didn’t slip.The HVAC vents are molded. It is hard to see the mold because the ceilings are very high.
  Ellis Akers took care of almost all of our troubles. They should recommend that the owners replace carpets, rugs, clean floors, paint the inside ,remove the mildew, etc. before renting this home again.

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